Terms and Privacy

YOU ACKNOWLEDGE AND AGREE THAT, BY CREATING A RETURNAM ACCOUNT, PURCHASING A PAID ACCOUNT, OR ACCESSING OR USING THE RETURNAM SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE RETURNAM SERVICES.

RETURNAM provides URL shortening, custom-branded link, and link management, image hosting and analytics products and services to its users. Please read these Terms of Service and Privacy Policy carefully, as they govern your access to and use of the RETURNAM services and constitutes a binding legal agreement between you and RETURNAM. If you accept this agreement or use the RETURNAM services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the agreement. If you have been granted access to and use of the RETURNAM services by and on behalf of the primary account holder, whether directly or through an administrator, you also agree to abide by this agreement.

Terms of Service

  • RETURNAM was created as a free service and may only be used for actual, existing URLs and non-copyrighted, appropriate images.
  • We reserve the right to review any content submitted in our services, this includes links and images.
  • This is NOT an anonymous link generator or image hosting. Some user information will be stored when using our service. Please refer to our Privacy Polcy below to see what we store.
  • We reserve the right to ban/block any IPs, MAC addresses or any users that infringe our agreement without previous notice.
  • We reserve the right to disable links and/or images at any time without previous notice.
  • We reserve the right to report any illegal usage of the services and provide user information about it to the proper authorities.
  • This service is provided without warranty of any kind, unless the pricing plan specifies it.
  • What we DO allow on RETURNAM:

    • Create links from existing, working URLs that open a legit, legal website, directly.
    • Create links up to 1024 characters long.
    • Create custom links with a selected path or id.
    • Upload images that you own, you took, you created or you have the proper authorization and/or legal rights to publish.
    • Upload images in the following file types: png, jpg, jpeg, gif, svg.
    • Upload images up to 10 MB in size.
    • Post our links and images on any forum, social media, website, email, etc, as long as the service/site where you are posting it allows it.
    • Use our links as a analytic tool to measure clicks and engagement of your users.
    • Use our APIs, tools and dashboard to access your analytics information.
    • Use our analytics information as you want, as long as it's permitted in this agreement and by the laws.
    • You may create as many links and upload as many images as you want, as long as you don't violate this agreement.
    • You can request access to our publicly available APIs and SDKs to use our service via your platform or software. Access must be provided by our team in order to use our APIs and SDKs.
    What we DON'T allow on RETURNAM:
    • Links to sites in URI blacklists such as URIBL, SURBL, or SPAMHAUS.
    • Links to sites blacklisted in Google Safe Browsing.
    • Links to other shortening services, or "chaining" shortening/anonymizer services.
    • Links to sites that redirect the user to another site.
    • Links to sites that require the user to wait while displaying advertisements, links to sites that open advertisement popups, and/or links to sites containing an absurd amount of advertisements.
    • Links not resolving, to unavailable or to erroring sites.
    • Links to sites or images about spam, phishing, counterfit, fake or scamming content.
    • Links to sites that prevent users from interacting with the browser or that makes the browser and/or computer unresponsive.
    • Links to sites and/or material containing virus, malware, adware, spyware and/or any malicious, unrequested scripts and/or software.
    • Links to sites that download files without previous authorization from the user.
    • Links to sites or images that infringe copyright or patents.
    • Using the service in unsolicited emails, SMS, messages or social media.
    • Using the service to comment or advertising spam in blogs, forums, IM, social networks, etc.
    • Links to sites or images with questionable or illegal content, including but not limited to: hacking/cracking, obscene, violence, pornography, drug, alcohol or tobacco-related, weapon-related.
    • Links to sites or images promoting or containing content, including but not limited to: hate, racism, discrimination, bullying, fake news, diffamation, false advertisement, and/or harassment.
    • Unless you have been granted permission to use our APIs or SDKs, this is a humans only site, and only humans are allowed to use the services. You cannot use bots, programs, software or automated services to generate and/or retreive links, upload images or to spam or abuse the service in any way.
    • Any usage that can cause interruptions and/or downtime to our services is not tolerated.
    • Abusing the service by creating an unusual amount of links or picture uploads.
    • The service is not available for users in the following countries: China, North Korea, Russia, Iran, Syria, Libya, Somalia and Sudan. Any activity/content from these countries will be immediatly removed.

    Abuse Report

    If you believe one of our links or image is abusing our service or breaking this Terms and Conditions, you may report it using this form or via email to: [email protected]. Please send details and evidence to support your report.

    Disclaimers

    A link does not indicate RETURNAM's endorsement of or affiliation with that website. A redirect or link is simply a shortcut. Linking is not the same as hosting material. RETURNAM is not responsible for the content of external sites or resources that are redirected by our service. A short URL by itself holds no content, it simply forwards the browser on to an external website. Short URLs are links to other websites, all created and shared by users of our service. Except for user content hosted in the x.rtrn.io subdomain, RETURNAM is not the source of any content or the sharing. We are not responsible for examining or evaluating the content or accuracy of external websites. As a user of our service, if you make a link or upload a picture, you are responsible for it.

    We don't send out promotional emails, SMS texts, or newsletters of any kind - so there is nothing to unsubscribe. We only send transactional emails when required by the service. If you received spam, malware, suspicious or unwanted content using the rtrn.io domain, it is abusing our service and this agreement. Please send us the link so that abuse of our service can be investigated.

    Privacy Policy

    All links and images are publicly available, keep this in mind when creating links or uploading pictures. While we do care about your privacy and personal information, RETURNAM is not an anonymous or secret service. We collect some user data in order to provide analytics and metrics about our services.

    We DO NOT sell, expose or share any collected information about our users (like IP addresses and location information) or any personal information (like emails and phone numbers) unless required by law. Please read below for how we share our information. When you look at the RETURNAM web site our server may record browser transactions which are used for statistical purposes only.

    Information RETURNAM collects

    When creating links and uploading images

    We store information that includes, but is not limited to: your original long URL (of course), the short URL, your IP and location information derived from your IP address, device settings (such as operating system, device type and browser) and date of creation. If you're logged in while creating the link, we will associate that link to your account. We obtain location information from your IP address, as well as your ISP/carrier name, from an external service provider. This information is stored in our databases in order to prevent spam and abuse, as well as providing analytics and usage information of our services.

    When interacting with links and images

    We store information that includes, but is not limited to: your IP and location information derived from your IP address, device settings (such as operating system, device type and browser), time of access to the link or image and referring websites or services. We obtain location information from your IP, as well as your ISP/carrier name, from an external service provider. This information is stored in our databases mainly to provide analytics and usage information of our services. Location information and device settings may be shared with the owner of the link in order to provide the analytics service. No personal information (name, email, telephones, etc) will be ever shared with the owner of the link.

    When creating an account

    We store information that includes, but is not limited to: your name, email, phone number and password. Your password is securely hashed and we are unable to read it or decrypt it. Your name and/or email address may be visible to other team members in your account. No user information is shared with other users unless they're on the same company or group.

    When processing payments

    We store information that includes, but is not limited to: amount to pay, transaction id, date of payment, description of payment. We DO NOT collect or store any payment information such as credit cards. Our payment partners handle all sensitive financial information.

    Information shared with service providers

    We may employ and contract with third parties to perform certain tasks on our behalf and under our direction. We may need to share information about you with our service providers in order to provide our product with research and analytics on user behavior and to provide advertising products and services to users, to process payments, and to provide support services. Our agreements with these service providers authorize them to use your information only as necessary to provide services to us.

    Sharing information

    Information we share

    Our services are designed to help you share information with others. In addition, we provide services to our users that use analytics for their links. As a result, some of the user information generated through your use of the services is shared publicly or with third parties as described above. No sensitive information (emails, phones, names, IP addresses) is ever shared to users that are outside your account or group.

    Information disclosed for the protection of RETURNAM and others

    RETURNAM may access, read, preserve, and disclose any information it collects when it has a good faith belief that doing so is reasonably necessary to (i) comply with a law, regulation, or compulsory legal request, including process from a governmental law enforcement or national security agency, (ii) enforce the Privacy Policy or Terms of Service, including investigation of potential violations hereof, (iii) detect, deter, prevent or otherwise address malicious, fraudulent or unlawful activity, (iv) respond to user support requests, or (v) protect the rights, property or safety of RETURNAM, its users and the public. This includes exchanging information with other companies and organizations for protection from malicious, fraudulent or unlawful activity.

    We retain the personal information we receive as described in this Privacy Policy for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

    Contact Information

    If you have questions, need help or want to report a link or image, please send us an email to [email protected].